Well, well, well. After two weeks of being stuffed around by 3 mobile and their service centre because my Nokia 6110 Navigator decided to pack up and go home, I've just found an article that suggests it's a well known problem and has been for a long, long time.
My 6110 lcd screen started doing funny things, like flipping upside down and then just going blank. It was ok at first, being very intermittent and pretty rare. Then it got worse, and suddenly the screen went off altogether. The phone was still on, and I could see that it was on because the black screen was slightly lit up. I could still receive calls and make calls if I was careful with what I was pressing... although it wouldn't always work.
Anyway, I took it to the 3 service centre and found it was out of warranty (yay!) by 2 months, with 9 or 10 months still to run on my contract (also yay!). Not fun. Even though it is no fault of mine, the 3 service guys told me I'd have to pay for the repairs, and that they thought it was a software issue... then it was a screen issue.... then it had liquid damage!?!?
I refused to pay for the "quote" and lack of repair, and while I tried to remain relatively polite about the whole thing, informed them in no uncertain terms that I would not be paying for anything to be done to the phone.
In the end, I've got myself a Samsung Omnia i900, which is usually free on my contract but I'm having to pay $15 a month for the duration of the contract (not happy about it but I'll survive for the moment... unless I can prove this is without a doubt a common problem) and 3 have waived my contract termination fee. So I've come out ahead anyway (well not really) in that I should have paid $451 to pay out my contract (even though it's NOKIAs fault my phone died!) but I'll only be paying $360 over the course of 2 years. So it's less, and over a long period.
Anyway.... a long story later, and here we are. Today I found a link to an article telling me that this is a common problem, and that Nokia knew about it all along (and I dare say so did 3... and every other phone company)... but I'm paying for it!
Here it is: http://www.dexigner.com/design_news/705.html
Enjoy.
If you have a 6110 or any of the other slide phones mentioned in the article, get it checked out.
Cheers
Allan
My 6110 lcd screen started doing funny things, like flipping upside down and then just going blank. It was ok at first, being very intermittent and pretty rare. Then it got worse, and suddenly the screen went off altogether. The phone was still on, and I could see that it was on because the black screen was slightly lit up. I could still receive calls and make calls if I was careful with what I was pressing... although it wouldn't always work.
Anyway, I took it to the 3 service centre and found it was out of warranty (yay!) by 2 months, with 9 or 10 months still to run on my contract (also yay!). Not fun. Even though it is no fault of mine, the 3 service guys told me I'd have to pay for the repairs, and that they thought it was a software issue... then it was a screen issue.... then it had liquid damage!?!?
I refused to pay for the "quote" and lack of repair, and while I tried to remain relatively polite about the whole thing, informed them in no uncertain terms that I would not be paying for anything to be done to the phone.
In the end, I've got myself a Samsung Omnia i900, which is usually free on my contract but I'm having to pay $15 a month for the duration of the contract (not happy about it but I'll survive for the moment... unless I can prove this is without a doubt a common problem) and 3 have waived my contract termination fee. So I've come out ahead anyway (well not really) in that I should have paid $451 to pay out my contract (even though it's NOKIAs fault my phone died!) but I'll only be paying $360 over the course of 2 years. So it's less, and over a long period.
Anyway.... a long story later, and here we are. Today I found a link to an article telling me that this is a common problem, and that Nokia knew about it all along (and I dare say so did 3... and every other phone company)... but I'm paying for it!
Here it is: http://www.dexigner.com/design_news/705.html
Enjoy.
If you have a 6110 or any of the other slide phones mentioned in the article, get it checked out.
Cheers
Allan
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